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New Residential Service Request

This request can take up to 24 hours to process. Incomplete information will delay the processing of this order.

In order to request an on order for new residential service, a minimum security deposit of $100.00 and a $60.00 priority service charge for same day service or a $30.00 service charge to turn the water on for the next workday or later is required. Office hours are Monday - Friday, 8:00 AM - 4:45 PM (excluding weekends and holidays).

In order for our employee to turn the service on, our insurance requires that someone be on the premises to sign the ON REQUEST TICKET to prevent the possibility of flooding. If no one is there, the meter will be installed and left in the off position. A green tag will be left on the door which will authorize the customer to turn the service on at the meter. If another trip is requested to turn service on, there is a $10.00 go back service charge.

BUSINESS AND COMMERCIAL CUSTOMERS MUST CONTACT THE OFFICE FOR THIS SERVICE.

Additional information may be required such as a copy of the deeds or lease along with proof of service from Alabama Power or Mobile Gas.

Please fill out the information below and return it along with a copy of your identification within ten days.

Name:
(As It Appears On Your Drivers License)
Have You Ever Had An Account With MAWSS Before?: Yes: No:
If So When:
Social Security #:
Address Of New Service:
Mailing Address:
(If Different From Above Address)
Date Of New Service Activation:
8am - 1pm: Or 1pm - 5pm:
Monday-Friday/Excludes Holidays.( someone must be on the premises to sign the order for MAWSS to turn water on )
City: , State: ZIP Code:
Daytime Telephone Number (8:00 AM - 5:00 PM);
Home Telephone Number:
Email Address:
Requested by:
Relationship (if other than applicant) ID

Questions?
Contact us at (251)694-3100, Mon. – Fri., 8:00 a.m. – 5:00 p.m. Select the Customer Service Option.